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\n\t\t\t\t[et_pb_column type=”4_4″][et_pb_text admin_label=”Text”]Your happiness means the world to us! Since perfumes are personal and sensitive products, we\u2019ve created a few easy guidelines to keep your experience safe and enjoyable.<\/p>\n
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To ensure the safety and hygiene of all our customers, opened or used perfume bottles cannot be returned or refunded. This helps guarantee that every fragrance you receive is fresh, uncontaminated, and safe to use.<\/p>\n
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If you receive a wrong, damaged, or defective item, please notify us within 24 hours of delivery. We will review your case carefully and work quickly to provide a replacement or refund.<\/p>\n
To be eligible, the item must be unused, in its original packaging, and accompanied by clear photos showing the issue.<\/p>\n
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Email us at info@larambla.ae with:
\n– Your order number
\n– Photos or videos clearly showing the problem
\n– A brief description of the issue<\/p>\n
We\u2019ll respond within 2 business days and provide instructions on the next steps.<\/p>\n
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If your return is approved, a refund will be issued to your original payment method within 5\u201310 business days after we receive and inspect the item.<\/p>\n
Please note: Shipping fees are generally non-refundable unless the return is due to our error (e.g., wrong or defective items).<\/p>\n
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If you wish to cancel your order, please contact us as soon as possible. We can only cancel orders before they have been processed for shipping.<\/p>\n
Once your order has been shipped, cancellations cannot be accepted to avoid confusion and unnecessary costs.<\/p>\n
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Please provide accurate shipping details during checkout. We are not responsible for delays, lost, or returned orders due to incorrect or incomplete addresses or missed delivery attempts.<\/p>\n
Reshipping fees may apply in these cases.<\/p>\n
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We strive for the highest standards, but we cannot be held liable for:
\n– Delays caused by courier services or other external factors beyond our control.
\n– Loss or damage occurring after delivery confirmation by you or an authorized person.
\n– Any indirect or consequential damages related to delivery or product issues.<\/p>\n
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We reserve the right to update this policy at any time without prior notice. The updated policy will be posted here and effective immediately.<\/p>\n
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For questions or assistance, please reach out:
\n– Email: info@larambla.ae
\n– Phone\/WhatsApp: 00971544286866
\n– Business Hours: Everyday – 9:00 AM \u2013 10:00 PM[\/et_pb_text][\/et_pb_column]
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\n\t\t[\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
Your happiness means the world to us! Since perfumes are personal and sensitive products, we\u2019ve created a few easy guidelines to keep your experience safe and enjoyable. 1. Why Some Items Can\u2019t Be Returned To ensure the safety and hygiene of all our customers, opened or used perfume bottles cannot be returned or refunded. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"Your happiness means the world to us! Since perfumes are personal and sensitive products, we\u2019ve created a few easy guidelines to keep your experience safe and enjoyable.\r\n\r\n \r\n