This Shipping Policy outlines the terms and conditions for the delivery of products purchased on our website. By placing an order, you agree to the terms below, which are governed by the laws of the United Arab Emirates.
1. Shipping Coverage
We currently ship to all Emirates within the United Arab Emirates (UAE). International shipping is not available at this time.
2. Shipping Rates & Delivery Options
| Delivery Option | Dubai | Other Emirates |
| Standard for orders below 950 | AED 25 | AED 25 |
| Standard for orders 950 and above | Orders over AED 950 | Orders over AED 950 |
| Same Day Delivery | AED 50 (order before 12 PM) | Not available |
3. Estimated Delivery Times
- Dubai (Standard): 1–3 business days
- Dubai (Same-Day): Same-day delivery for orders placed before 12 PM (Monday to Friday only)
- Other Emirates: 2–5 business days
Note: Business days are Monday to Friday, excluding UAE public holidays. Delivery times are estimates and may vary depending on location and courier availability.
4. Order Processing
- Orders are processed within 1 business day of confirmation.
- Orders placed after 4 PM, or on weekends/public holidays, will be processed the next business day.
5. Tracking Your Order
Once your order is shipped, you will receive an email and/or SMS with your tracking number and courier details.
6. Failed Deliveries
If the courier is unable to deliver your order after two attempts, the order will be returned to us. We will contact you to arrange redelivery or offer a refund (excluding any shipping charges).
7. Customer Responsibilities
- Customers must provide accurate and complete shipping information at checkout.
- We are not liable for delays or non-delivery caused by incorrect addresses, unavailability at the time of delivery, or failure to respond to courier communications.
8. Limitation of Liability
We are not liable for:
- Delivery delays caused by courier services, weather conditions, public holidays, or other external factors beyond our control.
- Loss or damage occurring after the order has been delivered and acknowledged by the customer or an authorized recipient.
- Any indirect, incidental, or consequential damages related to delivery delays or failures.
9. Right to Refuse or Cancel Orders
We reserve the right to cancel or refuse any order at our discretion, even after payment has been made. This may occur in situations including, but not limited to:
- Suspected fraudulent activity or irregular payment behavior (e.g., mismatched billing details or flagged by our payment processor).
- Pricing or listing errors, such as incorrect product prices or discount miscalculations caused by technical glitches or human error.
- Out-of-stock or unavailable items, including inventory discrepancies or damage discovered during order preparation.
- Payment or verification issues, such as incomplete or unverifiable shipping or billing information.
If an order is cancelled after payment has been processed, a full refund will be issued to your original payment method. You will be notified via email or phone with the reason for cancellation.
10. Policy Modifications
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Updates become effective once published on this page. Please review it periodically.
11. Governing Law
This Shipping Policy is governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of UAE courts.
📩 Contact Us
For any questions regarding shipping, please contact:
- Email: info@larambla.ae
- Phone/WhatsApp: 00971544286866